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Frequently Asked Questions

  1. Q: I get an "Unknown Publisher" Warning.
    A: This message can be safely ignored and you should choose yes to continue with the installation.

  2. Q: My phone is not listed. Can I download the version that seems like the closest?
    A: Yes you can, but it is probably a better idea to contact us; we can tell you if it will work or not.

  3. Q: Our entire business shares one account plan. Can I just buy one copy for all our phones?
    A: No, sorry, the software is licensed on a per handset basis. If you have a large number of handsets, please contact us for volume licenses.

  4. Q: My phone account has different rates for different times, and different call types, for example, calls to a landline versus calls to a mobile phone. How can I limit by Call Type?
    A: We recommend that you enter the highest rate. That way you will never exceed your allowable figure.

  5. Q: This is great software. Do you make other mobile phone software?
    A: Yes! We have other mobile phone software under development. Please join our mailing list to stay in touch for new products.







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