Now that just about everybody is a believer in Web video, it’s time to figure out just how to use it effectively as a marketing communication tool. Oh sure, there are a few diehard holdouts filling their sites with thousands of words of densely congealed text in a vain attempt to attract ‘Mr. GoodSearch;’ and let’s all encourage them to continue, especially our competitors, because as they stick to yesterday’s marketing tactics, we can capture market share by communicating using techniques that actually lead to more audience engagement, more memory retention, and more sales leads.

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Before I decided on the title for this article I wrote down a list of options: how to engage an audience, how to affect change, and how to alter perceptions and change attitudes. All of which are valid, and all of which are important to you as a business owner or marketing manager.

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How do you deliver a marketing message to a Web-audience that hates advertising? A few years back I proposed a solution based on short-form television-style programs: the “120 Second Solution,” two minute brand-story commercials formatted in a mini three act Web-video presentation. Today this concept is called Branded Entertainment: a two to seven minute commercial that combines content, advertising, and entertainment in a brand story format designed to attract and hold an audience’s attention while delivering a memorable core marketing message.

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The Web is full of information, articles, videos, white papers, e-books and all matter of research and information. Some of it is very, very good, and some of it is misleading and irrelevant. Somewhere in the middle, falling squarely in the category of spectacularly mediocre, is the vast majority of the rest of it.

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If you’ve spent a small fortune on graphic designers, search engine optimizers, social networking experts and still find that your website conversions are low, then perhaps your website suffers from the marketing equivalent of Capgras Delusion, a failure to make a connection between your online content and your emotional value proposition.

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Web video is a communication technique that provides a viewer-experience that delivers several big advantages over broadcast: first, the length of your presentation is for the most part a non issue other than the degree to which your content and delivery holds your audience’s attention; second, the cost to produce and present professional online video is far more affordable than broadcast; and third, Web video provides the opportunity to intellectually and emotionally engage your audience with a memorable viewing experience, and involve them physically by prompting direct-response action. On the other hand, broadcast does provide a mass audience, but not necessarily an attentive one like your website.

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